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Shipping & Returns

MINIMUM ORDER We only do business with Retails. The minimum order quantity shall be 12 pieces. Should you need any further information on other quantities, please do not hesitate to contact us at: info@nerijewelry.com KARATS We manufacture our products in 10K, 14K and 18K gold. Please indicate your preferences on the ‘Comments’ section when placing your order. PAYMENT TERMS Shortly after receiving your order, we will send you by e-mail a copy of the pro-forma invoice with detailed information of the products, the approximate delivery date and the shipping price. You have to accept the pro forma invoice and make a payment in advance corresponding to the total amount. RETURN POLICY In case of damages attributable to the manufacturing process, you will be entitled to return the goods. Any claims must be reported within 10 days from the date of receipt of the goods.After the 10 days from the date of receipt the goods WILL NOT be accepted for a return. All returns must be confirmed and approved by NERI JEWELRY. before being sent back. Transport costs will be assumed by our company, which will also decide the means of transport for the return. Should you need any further information, please do not hesitate to contact us at info@nerijewelry.com or through the specified section on this website.
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